Project Manager in London - Mystery Shopping Client

£27,352 basic salary plus commission (OTE £31,500)

Monday - Friday role (4 days in the office/ 1 day from home)

We are recruiting for an exciting, new role with our fantastic client. We are looking for an ambitious individual to join a fast moving environment with great progression opportunities.

Our client

Our client's company is comprised of an innovative, driven and fun team. They are industry leaders in the mystery shopping world and pride themselves on delivering exceptional insights to clients. Our client works closely alongside fantastic companies across the UK and Europe within Leisure, Hospitality, Retail and more.

Have you considered what happens behind the scenes of mystery shopping? Our client loves to recognise superstars in business that offer exceptional service. It's our clients job to measure each businesses processes, whether it be sales targets or customer service. Our client measures if that's being done in the best way possible.

The role

Being a Project Manager is at the heart of our business. You’ll need to hold skills detailed below to manage the region at your fingertips. Your tasks will include recruiting the perfect Mystery Shoppers’ using the heaps of tools at your disposal to deliver high-quality insights to our clients. Once recruited you’ll work one-to-one with them to coach and build on their skills and generate a relationship that you’ll both reap wonderful rewards from!

It’s a fast-paced role that needs you to be innovative, resilient and a decision-maker. You’ll join a team that has the best of both worlds: a target driven and ever-changing environment with the perfect mix of darts throwing, table tennis, commradery, and Friday night beers.

You’ll work hand in hand with our Operations Manager and Director of Operations each day to give you guidance and support where needed however, the world is your oyster. And in this role, you really do get the ability to show how you can Own It (one of our 7 Core Values!). Together you’ll put together a killer strategy plan including social media, email communications and scheduling drives (or sprints in the PM world).

What are we looking for?

• Have great time management and organisation skills
• Ability to forward think and forecast
• Problem solving can be done in your sleep
• The ability to take responsibility and Own It
• Being proactive
• A great communicator (whilst understanding there are different audience types)
• An influential and motivating person
• Creative – we love a good social media post!
• Ability to exceed under pressure
• Technically adept (we don’t want you to build the next supercomputer, but if successful in this role you’ll be using a computer throughout your working day
• Tenacious – sometimes the going gets tough, we get tougher!
• It’d be great if you have an analytic behaviour
• To work wonderfully in our team, we need you to be honest and open. Times get hard when you’re working with targets but we’re all in this together and share in the wins as well as the hard times.

What's in it for you?

• Commission scheme
• Bank Holidays and your Birthday off each year
• Additional day off work for each year worked up to 5 years’ service
• A truly flexible working culture
(1 day work from home per week)
• A super office space next to London Bridge Station, around 5mins from Borough Market
• Access to 60 Workspace offices throughout UK
• Employer pension contributions up to 3%

• Mental wellbeing support through 1-2-1 coaching sessions
• Free Mental Health First Aid at Work Course (MHFA)

• Free Myzone heart rate tracker to help measure your physical activity levels
• Regular team exercise classes and team get-togethers

Opportunities to connect with 100’s of brands around the UK and Europe (like David Lloyd, Lidl, Victoria Secret, Hollywood Bowl, The British Army and Optical Express

Your recruiter for this role is Abhi Lakhina, Managing Director at Love Recruitment and can be contacted simply by applying for this role below. Love Recruitment are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. Abhi is a health and fitness recruitment specialist for the whole fitness sector and if keen to be considered please ‘apply now’. Please note that only applicants matching the strict criteria above will be contacted as part of the recruitment process.