Club Manager – Jetts Fitness Clapham Road

Lead. Inspire. Drive Success.

Salary: £30-35k + bonus scheme (OTE would be £39k)

Are you ready to take the lead at one of the most exciting gyms in London?

Jetts Fitness is a global fitness brand with over 300 clubs across Australia, New Zealand, Thailand, the Netherlands, and the UK. We’re committed to empowering our members and staff, creating a vibrant fitness community, and providing world-class facilities in a supportive and results-driven environment.We’re looking for an ambitious and passionate General Manager to take the reins of our club based in between Clapham and Stockwell — a strong location with huge potential for growth and success. This role is perfect for someone who wants to make a genuine impact, drive business performance, and lead a thriving team in one of London’s most dynamic fitness spaces.

Why Join Jetts?Jetts is more than just a gym. It’s a culture built around high performance, growth, and excellence. As part of our leadership team, you’ll benefit from:

• Autonomy & Ownership: Lead your club with the freedom to drive results your way.
• Performance-Based Rewards: Competitive salary with bonus potential.
• Inspiring Culture: Join a global brand known for its energy, ambition, and commitment to success.

Your Role as General Manager:As the General Manager, you’ll be the driving force behind the success of the Clapham Road club. You will take ownership of all aspects of the business, focusing on growth, service excellence, and team development.Key Responsibilities:Sales Leadership & Business Growth:

• Drive membership sales and overall revenue with a proactive, results-driven approach.
• Lead by example in all sales activities, including calls, club tours, and lead generation.
• Implement creative marketing campaigns and outreach strategies to attract new members.
• Monitor key performance metrics to ensure consistent progress towards sales targets.

Member Experience & Retention:

• Deliver an outstanding customer experience, ensuring members feel valued and engaged.
• Develop a strong club culture where members feel part of a supportive fitness community.
• Implement member retention strategies, focusing on long-term satisfaction and referrals.

Operational Excellence:

• Oversee all aspects of the club’s daily operations, ensuring the facility is safe, clean, and fully operational.
• Manage health and safety standards, conducting regular audits and compliance checks.
• Ensure all operational procedures are followed, including membership data accuracy and financial processes.

Team Leadership & Development:

• Manage and recruit where needed a team or PT’s, admin and sales staff.
• Lead by example, creating a positive, motivated workplace culture.
• Provide mentorship and development opportunities, focusing on staff career growth.
• Oversee the staff rota and ensure full coverage during key operating hours.

Health & Safety Compliance:

• Ensure full compliance with Jetts’ health and safety standards, including risk assessments and safety audits.
• Lead the team in maintaining a safe and secure workout environment for all members.

What We’re Looking For:We need a leader who doesn’t just manage but takes full ownership of their club’s success.The ideal candidate will have:

• Proven leadership experience in a results-driven environment, ideally within fitness or retail.
• A track record of exceeding sales targets and driving business growth.
• Excellent people management and team development skills.
• A passion for customer service with a focus on retention and community-building.
• Strong communication skills with the ability to motivate and inspire both staff and members.
• A hands-on, proactive attitude with a focus on delivering results.

What Makes You Stand Out:

• Experience working with KPIs and CRM systems.
• Strong experience driving sales.
• Familiarity with health and safety compliance within a gym or leisure setting.
• Group fitness class delivery experience (desirable but not essential).
• First Aid certification (or willingness to obtain).

Location & Working Hours:📍 Jetts Clapham Road, London
This is a full-time, in-club position requiring flexibility to support the club’s operating hours, including some evenings and weekends when required.

Why Choose Jetts Clapham Road?Jetts Clapham Road is a premium gym space, and as General Manager, you’ll be leading a busy club with huge potential for success. If you’re passionate about fitness, driven by results, and ready to make a genuine impact in a leadership role — this is your chance to build a career with one of the most exciting fitness brands in the UK.

How to Apply:If you’re ready to take the next step in your leadership career, we want to hear from you! Please submit your CV along with a tailored cover letter explaining why you’re the perfect fit for this role.

Join Jetts Fitness and inspire a stronger, healthier community – starting with YOU.