Operations Manager – Premium Reformer Pilates Brand

Location: Hybrid Chiswick office 
Salary: £37,500 + Equity Bonus + Travel Allowance

About the Brand

Our partner, a premium reformer Pilates equipment brand, is transforming the at-home fitness experience with a studio-quality, foldable reformer bed. With rapid global growth, they are committed to delivering exceptional customer service and maintaining high product quality across every touchpoint.

The Opportunity

This is a standout opportunity to join a mission-led wellness brand as their Operations Manager. You’ll play a central role in ensuring smooth logistics, high-quality fulfilment, excellent customer aftercare, and robust supplier oversight. The role is perfect for someone who thrives in a fast-paced environment and loves building systems that scale.

Key Responsibilities

• Logistics & Fulfilment

• Customer Aftercare & Warranty

• Supplier Quality & Complianc

What We’re Looking For

• 2+ years’ experience in operations, logistics, supply chain, or fulfilment

• Proven track record working with 3PLs and delivery providers

• Confident managing inventory systems and product flow

• Hands-on experience with warranty systems, QC, or customer service frameworks

• Willingness to travel across the UK, Europe, and Asia

• Passion for wellness, innovation, and delivering great customer experiences

This role is being exclusively recruited via Love Recruitment – specialists in fitness and wellness careers. If you're ready to take the lead on operational excellence in a fast-growing brand, apply now.