Front of House Team Member / Coffee & Juice Bar – Christmas Temp Full-Time (Weekends Included)

Location: Studio Fix- High Street Kensington
Hours: 30–40 hours per week (weekends included)
Pay: £12.77 per hour

Studio FIX is a luxury fitness studio occupying 7,500st/ft of Kensington High Street. Across three studios, Studio FIX offer Yoga, Barre, Mat pilates, Lagree Megaformer, Boxing, Lift and HIIT classes, as well as fully stocked changing rooms, a coffee and juice lounge, and is fully wheelchair accessible.

About the RoleWe’re looking for a friendly, energetic, and reliable Front of House Team Member to join our team. You’ll be the first point of contact — welcoming guests, creating a positive atmosphere, and ensuring every customer has an excellent experience from start to finish. We’re looking for a reliable, proactive, driven and professional individual who is passionate about customer service and appreciates the positive impact a good interaction can have on someone’s day. Working for a startup is a constantly evolving environment so being able to adapt to change and be self-sufficient is key, as well as the confidence to work innovatively and bring new ideas forward. The successful candidate will be someone who remains calm under pressure and thrives in busy environments!

Responsibilities

• Greet and serve customers with warmth and professionalism
• Handle bookings, sign clients in, take phone calls, and general front desk duties
• Maintain a clean, organised, and inviting environment
• Support team operations during busy periods
• Communicate effectively with both staff and management
• Open and/or close studio, ensuring health and safety report is completed, alarms are on/off and door settings are secure.
  
• Remain up to date on the latest fitness, wellness and studio trends, as well as adaptive training trends. Proactive approach to ideas sharing, event or collaboration suggestions.
  
• Have experience in or be prepared to learn how to use MindBody booking system (training provided). Provide daily sales report.
  
• Support management by ensuring studio standards remain “Instagram ready”.
  
• Have experience in or be prepared to learn to make coffee, protein smoothies and juice smoothies (training provided). Provide daily sales report.

Requirements

• Excellent communication and customer service skills
• Positive attitude and team-player mindset
• Available to work weekends and flexible hours as required
• Experience in a hospitality, fitness, or retail front-of-house role is a plus
• Reliable, punctual, and confident under pressure

Benefits

• £12.77 hourly pay
• Supportive and welcoming team
• Staff discounts and perks
• Free classes (where available)