Gym & Spa Supervisor – Luxury Residential Leisure Facility

Location: North West London

Hours: 30hrs p/w - Monday-Sunday

Salary: £15.38 p/h

Passionate about wellness, leadership, and creating unforgettable experiences? We’re looking for a dynamic Gym & Spa Supervisor to take the lead at a high-end residential leisure facility. This is your chance to inspire a team, build a vibrant wellness community, and deliver a five-star experience every single day.

Your Role: More Than Just Supervision

As the face of our luxury gym and spa, you’ll be the driving force behind an exceptional resident experience. Your responsibilities will include:

· Delivering outstanding customer service to residents and guests
· Creating a welcoming, thriving wellness community
· Leading and motivating a small team to consistently exceed expectations
· Ensuring the facility is immaculate and operating at peak performance
· Collaborating with the Area Manager to maintain and update SOPs, EAPs, and risk assessments
· Managing staffing budgets and supporting monthly financial reporting
· Working closely with the wider residential estate team to enhance the overall resident experience

What We’re Looking For

We want someone who’s not just qualified—but ready to make a real impact:

· REPs Level 3 (Level 2 considered)
· Self-motivated and confident working independently
· Experience in staff and performance management
· Basic understanding of budgets and financial reporting
· Strong knowledge of health & safety best practices in leisure settings
· Excellent interpersonal skills and attention to detail

Desirable:

· First Aid and/or Pool Safety certification
· Experience in high-end fitness or hospitality settings

What We Offer

Join a forward-thinking company that puts its people first. Enjoy perks such as performance-related pay, health and wellness incentives…and more!

Ready to make a difference in a luxury setting? Apply today and bring your passion for fitness and exceptional service to our team!